Data Protection Policy

FSWin Privacy Policy — Our Commitment to Protecting Your Data

Fswin takes your personal data seriously. On this page, find out exactly what information we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026
Our Commitment: fswin never sells your personal information or shares it with third parties without your consent. Your privacy matters to us more than business.

1Introduction & Scope

This Privacy Policy fswin (fswin.ws) and all its services, mobile apps, and associated platforms. By using the fswin website or app, you automatically agree to this policy.

We understand that your personal information is a sensitive matter. Millions of users in Bangladesh fswin— have trusted us with their data, and protecting that trust is our greatest responsibility.

This policy is built in compliance with international data protection standards. For any questions, refer to the Contact section below.

Adherence to International Standards

Fswin has drawn inspiration from GDPR guidelines in developing this Privacy Policy, although it is not directly subject to EU law. We believe every user has the right to have their data protected.

2What Information We Collect

Fswin only collects information that is strictly necessary to provide its services. No unnecessary or excessive data is ever requested.

Information Provided Directly

Full Name & Date of Birth
Email Address
Mobile Number
Address & Country
Payment Method Details
Identity Verification Documents

Automatically Collected Information

When you use fswin, certain information is collected automatically. This is used to ensure the platform's security and performance:

  • IP Address & Device Information (operating system, browser)
  • Login Time & Location
  • Gaming History & Betting Activity
  • Transaction History
  • Cookies & Session Data
Transparency: We never access your microphone, camera, or contact list — unless you explicitly grant us permission.

3How Your Data Is Used

fswin Collected information is used only for the purposes listed below. The reason for each purpose is also stated:

Purpose Reason Legal Basis
Account Management Login, Security, Settings Contractual Requirements
Payment Processing Deposits & Withdrawals Contractual Requirements
Age & Identity Verification Legal Obligations Legal Requirements
Fraud Prevention System Security Legitimate Interest
Customer Support Troubleshooting Contractual Requirements
Promotional Communications Bonus & Offer Notifications Consent (with opt-out option)

Your information will not be used for any purpose beyond those listed above. Should we ever need to use it for a new purpose, you will be notified in advance.

4Data Sharing & Disclosure

fswin Your personal information is never sold. It may be shared with third parties only in the limited circumstances below:

Payment Processors

Necessary information is shared with bKash, Nagad, Rocket, or other payment gateways to process transactions. This information is used solely for payment processing.

Identity Verification Services

Licensed third-party providers are used to complete the KYC (Know Your Customer) process. All such partners operate under strict confidentiality agreements.

Legal Obligations

We may be required to share certain information in response to a lawful order from the relevant authorities or to assist in anti-money laundering investigations. This is a legal obligation we are bound to fulfill.

What We Will Never Do: Selling your data to advertising companies, sharing it with data brokers, or using it for marketing purposes without your consent.

5Cookie Policy

fswin This website uses cookies — small files stored in your browser that help improve website functionality.

Cookie Types

  • Essential Cookies: For login sessions and security — these cannot be disabled
  • Functional Cookies: Remembers your preferences and settings (language, timezone)
  • Analytics Cookies: To understand how the site is used — fully anonymized
  • Marketing Cookies: To show relevant offers — you can turn this off at any time
Cookie Controls: You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may affect certain features of the site.

6Data Retention Period

Fswin does not retain your data longer than necessary. Different retention periods apply depending on the type of information:

  • Account Information: Up to 5 years after account closure (as required by law)
  • Transaction Records: 7 years (in accordance with Anti-Money Laundering regulations)
  • KYC Documents: 5 Years After Account Closure
  • Cookie Data: Session cookies — deleted when the browser is closed; persistent cookies — retained for up to 1 year
  • Support Contact: 3 years after resolution

Once the specified retention period expires, data is securely deleted or anonymized so that individuals can no longer be identified.

7Security Measures

fswin We use industry-leading technology to protect your data. We don't just say it — we prove it:

256-bit SSL Encryption All Data Transmissions Encrypted
PCI DSS Compliant Payment Information Secured to International Standards
Firewall Protection Prevention of Unauthorized Access
Access Control Only authorized personnel can access your data

In the event of a security breach, fswin will notify affected users within 72 hours and work to resolve the issue as quickly as possible.

8Your Rights

As an fswin user, you have important rights over your personal data. Get to know them and use them whenever you need to:

Right to Know — What Information We Hold
Right to Rectification — Correcting Inaccurate Information
Right to Erasure — the "Right to be Forgotten"
Right to Portability — Take Your Data with You
Right to Opt-Out — Stop Marketing Communications

9Third-Party Services

Fswin uses third-party technology for certain specialized services. Every partner operates under a strict confidentiality agreement:

  • Payment Gateway: bKash, Nagad, Rocket — receive data solely for payment processing purposes
  • Game Providers: For slots and casino games — gaming data may be shared, not personal information
  • KYC Services: For identity verification — used solely during the verification process
  • Cloud Server: For Data Storage — Always Kept in Encrypted Form
Third-party links on the fswin website are governed by their own privacy policies. fswin is not responsible for the practices of those sites.

10Child Protection

fswinAll services are strictly for users aged 18 and above. We never knowingly collect information from anyone under 18.

If we are informed that a minor has created an account on fswin, we will immediately close that account and delete all associated data.

If a parent or guardian believes their child has created an account on fswin, please reach out to us at support@fswin.ws.

11Policy Changes

Fswin may update this Privacy Policy when necessary. For any significant changes:

  • A notification will be sent to your registered email address
  • In-app pop-up notifications will be sent
  • The "Last Updated" date at the top of the page will be revised accordingly
  • At least 7 days' notice will be given before any changes take effect

If you do not agree to the updated policy, you may close your account. Continued use of the site after any changes will be considered as your acceptance.

12Contact Us

For any questions, concerns, or requests regarding our Privacy Policy, please contact our Data Protection Team:

  • Email: support@fswin.ws (Subject line: "Privacy Request")
  • Live Chat: Available 24/7 at the bottom right of the site
  • Response Time: 24 hours for general inquiries, 30 days for data requests
Support in Bengali: All privacy-related requests can be submitted in Bengali, and our support team is fully equipped to respond in Bengali.

How Safe Is Your Data with Us?

Fswin's 6 pillars of data protection that safeguard your privacy

End-to-End Encryption

All data from your device to fswin servers is encrypted with 256-bit SSL. No one can intercept it in transit.

Your Data Is Never Sold

Fswin does not sell your data to any advertising company or data broker — that is our commitment.

Limited Access Policy

Only authorized fswin staff can access data on a need-to-know basis. Not all information is available to all employees.

Compliance with International Standards

We follow PCI DSS standards for payment security and internationally recognized standards for data protection.

Scheduled Data Deletion

Data is not retained once it is no longer needed. It is automatically and securely deleted after the defined retention period.

Your Data, Your Control

View, correct, delete, or download — you have full control over your own data.

Your Data Is Safe — Join FSWin with Complete Peace of Mind

Sign up on a platform with a transparent privacy policy and the highest security standards. Trusted by thousands of bettors across Bangladesh — FSWin.

SSL Encrypted Data Is Never Sold Bengali Support 18+ Only
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